Shipping Policy
Last Updated: 20 march 2025
1. Introduction
At THEBETTERSKYTRAVEL LIMITED, we aim to deliver your travel accessories efficiently and securely. This Shipping Policy outlines our shipping regions, processing times, delivery estimates, and other important details.
2. Shipping Regions
We currently ship to the United Kingdom and Europe. If you are outside these regions and wish to place an order, please contact us at thebetterskytravel@gmail.com before purchasing.
3. Processing Time
- All orders are processed within 2-3 business days (Monday to Friday, excluding holidays).
- Orders placed on weekends or holidays will begin processing on the next business day.
- You will receive a confirmation email once your order has been processed and shipped.
4. Delivery Time
Estimated delivery times after dispatch:
- United Kingdom: 3-5 business days
- Europe: 5-7 business days
Delivery times may vary due to unforeseen circumstances such as weather conditions, postal delays, or customs processing.
5. Shipping Fees
- Shipping costs will be calculated at checkout based on your delivery address and selected shipping method.
- Free shipping may be available on orders exceeding a certain amount (if applicable, details will be provided on our website).
6. Tracking Information
- Once your order has been shipped, you will receive an email with tracking details.
- If you do not receive tracking information, please contact us at thebetterskytravel@gmail.com.
7. Customs, Duties & Taxes
- Orders shipped outside the UK may be subject to import duties, taxes, and customs fees. These charges are the responsibility of the customer.
- Please check your country’s customs policies before placing an order.
8. Lost or Delayed Shipments
- If your order is significantly delayed or lost in transit, please contact us at thebetterskytravel@gmail.com for assistance.
- We are not responsible for delays caused by customs or shipping carriers.
9. Changes to This Policy
We reserve the right to update or modify this policy at any time. Any changes will be posted on our website with an updated revision date.
10. Contact Us
For any questions regarding our Shipping Policy, please contact us:
THEBETTERSKYTRAVEL LIMITED
Address: 14 Larkhall Lane, London, England, SW4 6SP
Email: thebetterskytravel@gmail.com
Phone: +44 7424839418
Thank you for shopping with THEBETTERSKYTRAVEL LIMITED!